Refund Policy
This Refund Policy describes the terms and conditions under which Subz LLC ("Subz," "we," "us," or "our") offers refunds for our software as a service solution, Subz. By using Subz, you agree to the terms of this Refund Policy
1. Subscription Fees
Subscription fees for Subz are non-refundable except as expressly provided in this Refund Policy or as required by law. Once you have paid for a subscription plan, you are responsible for all fees and charges associated with that plan.
2. Refund Eligibility
We may offer refunds in the following circumstances: Technical issues: If you experience technical issues that prevent you from accessing or using Subz, and we are unable to resolve those issues within a reasonable period of time, you may be eligible for a refund of the unused portion of your subscription fees. Dissatisfaction: If you are dissatisfied with Subz for any reason, you may request a refund within [insert number] days of your initial subscription purchase. Refunds based on dissatisfaction are granted at our sole discretion.
3. Refund Process
To request a refund, please contact us at hello@getsubz.com with details of your request. We may require additional information from you to process your refund request. Refunds will be issued to the original payment method used for the subscription purchase.
4. Refund Limitations
Refunds will not be provided in the following circumstances: If you violate these Terms of Service or engage in any conduct that breaches our policies or harms Subz or our users. If you fail to cancel your subscription before the end of the current billing cycle, as refunds are not provided for unused portions of subscription periods.
5. Changes to this Refund Policy
We may update this Refund Policy from time to time. If we make material changes to this Refund Policy, we will notify you by email or by posting a notice on Subz prior to the effective date of the changes. Your continued use of Subz after the effective date of the revised Refund Policy constitutes your acceptance of the changes.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at hello@getsubz.com.